These clauses have the potential to seriously affect your interests. We strongly advise you to read these Terms and Conditions in their entirety. The following provides a brief overview of key clauses, but does not replace the full text.
Welcome to the official website for the Blue Wizard slot game, operated by Blue Wizard Gaming Ltd. These Terms and Conditions ("Terms") govern your use of the blue-wizzard.uk website ("Website"), the Blue Wizard slot game ("Game"), and any related services provided by Blue Wizard Gaming Ltd.
By accessing or using our Website or Game, you agree to be bound by these Terms, our Privacy Policy, and any specific game rules or promotional terms. If you do not agree with any part of these Terms, you must cease using our services immediately.
These Terms are designed to ensure full compliance with the regulatory requirements of the UK Gambling Commission (UKGC), general European gambling legislation, and data protection standards under the General Data Protection Regulation (GDPR), while providing transparent and fair conditions for our users.
The Website and the Blue Wizard slot game are operated by:
Blue Wizard Gaming Ltd. is licensed and regulated in Great Britain by the Gambling Commission under account number 000-054678-R-331234-010. You can verify our licence details on the UKGC Public Register.
These Terms establish the legal relationship between you ("Player" or "User") and Blue Wizard Gaming Ltd. ("Provider", "we", "us", "our"). They outline your rights and obligations, as well as our responsibilities, regarding the use of our services.
By registering an account, making a deposit, placing a bet, or accessing any part of our Website or Game, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
These Terms and your use of the Website and Game are governed by and construed in accordance with the laws of England and Wales. You irrevocably submit to the exclusive jurisdiction of the courts of England and Wales for the settlement of any disputes arising out of or in connection with these Terms.
To register an Account and play the Game for real money, you must be at least 18 years of age. It is illegal for anyone under 18 to gamble. We reserve the right to request proof of age from any customer and to suspend or close an account if such proof is not provided or if we suspect a minor is attempting to gamble.
As a licensed operator, we are legally required to conduct robust identity and source of funds verification checks in accordance with UKGC and AML regulations.
In compliance with UKGC requirements, we are pleased to inform you that your funds are held in separate, designated bank accounts, entirely separate from our operational funds. This provides a Medium Protection level, meaning that in the event of our insolvency, your funds are protected and would be returned to you. This information is also available at the moment of your first deposit and will be reminded every 6 months.
As part of our commitment to responsible gambling and in compliance with new UKGC requirements, all new customers MUST set financial limits (daily, weekly, and monthly deposit limits) BEFORE their first deposit. You can adjust these limits at any time:
The theoretical Return to Player (RTP) for the Blue Wizard slot game is 96.50%. This RTP is calculated over millions of simulated game rounds by dividing total winnings by total amount bet from 1,000,000,000 simulated game rounds. RTP represents a long-term mathematical expectation and is not a guarantee for any individual session or short-term outcomes.
The maximum aggregate win from a single spin in the Blue Wizard slot game is capped at €1,000,000.00 (equivalent to the GRAND jackpot value at maximum bet, or the accumulated total from a single Fire Blaze Respin Feature or Free Games session). Any winnings exceeding this amount will not be paid. For information about real money casinos where you can play this game, please visit our dedicated page.
Blue Wizard Gaming is committed to providing a safe and responsible gambling environment. We recognise that gambling can be addictive and are dedicated to supporting our players in maintaining control over their gaming habits. We adhere strictly to the UKGC's Licence Conditions and Codes of Practice (LCCP) regarding responsible gambling.
We provide a comprehensive suite of tools to help you manage your gambling:
If you feel you need a break from gambling, you can self-exclude for a fixed period (6 months, 1 year, 2 years, 3 years, 4 years, or 5 years) or indefinitely. This will prevent you from accessing your account or creating new accounts with us.
During self-exclusion, we are unable to delete your data due to legal obligations for responsible gambling and anti-money laundering, which take precedence over the right to erasure under GDPR. Your self-exclusion data is retained to prevent you from accessing our services during your chosen period.
If you are concerned about your gambling or that of someone you know, please seek help from independent organisations:
For more information about our responsible gambling initiatives and support resources, please visit our dedicated page.
We strive to provide excellent customer service. If you have a complaint or concern, please contact our Customer Support team in the first instance. You can reach us via:
We aim to acknowledge your complaint within 24 hours and provide a final response within 8 weeks from the date of receiving your complaint.
If you are not satisfied with our final response, or if we have not provided a final response within 8 weeks, you have the right to refer your dispute to our approved Alternative Dispute Resolution (ADR) provider:
IBAS provides independent and impartial adjudication services for disputes between gambling operators and their customers. Their decision will be final and binding on both parties, subject to any legal rights you may have.
We are committed to protecting your privacy and personal data. Our processing of your personal data is governed by our comprehensive Privacy Policy, which forms part of these Terms.
For any questions regarding your data or to exercise your GDPR rights, please contact our Data Protection Officer:
We reserve the right to amend these Terms at any time. Any changes will be posted on this page with an updated "Effective Date".
Material Changes: For material changes that significantly affect your rights or obligations, we will notify you before they take effect (e.g., via email or prominent website notification). You will have the opportunity to review the updated Terms and, if you do not agree, you will have the option to cease using our services and close your account. Continued use of our services after such notification will constitute your acceptance of the revised Terms. For information about bonuses and promotional offers, please review our dedicated page.
If you have any questions about these Terms and Conditions, or require assistance with any aspect of our services, please do not hesitate to contact us:
Customer Support Email: [email protected]
Responsible Gaming Email: [email protected]
Data Protection Officer (DPO) Email: [email protected]
Telephone (UK Local): 020 3808 7900
Telephone (International): +44 20 3808 7900
Operating Hours (Phone): Monday to Sunday, 08:00 - 00:00 GMT/BST
Registered Address: The Leadenhall Building, 122 Leadenhall Street, London, EC3V 4AB, United Kingdom
We are here to help and ensure your experience with Blue Wizard Gaming is safe, fair, and enjoyable. For additional ways to reach us, please visit our contacts page.